Question

Freshdesk analytics

  • 11 January 2024
  • 1 reply
  • 17 views

Badge +1

Hi

I have stores in different areas that come under different area managers

Area 1 -       5 stores

Area 2 -       7 stores

Area 3 -       6 stores

Area 4 -       3 stores

each of these stores need to fill out a form each week to re order stock.

Is there a way that i can

  1. assign the stores to each area manager
  2. run a report for each area manager that just says the store has filled out the form

and list the forms that have/have not filled out the form

(eg no. of forms filled out this week = 1)

 

thank you in advance

 

 


1 reply

Userlevel 3
Badge +5

Hi @paulj1202,

Greetings from Freshworks community:)

 

In regards to your concern, we can generate a report based on specific groups. However, could you kindly provide us with further details regarding the form you are referring to? 

Would you mind sending us a direct message clarifying whether you are referring to the New Ticket Creation form available on the portal or if you have embedded your own form? 

We’d be more than happy to assist you further.

 

Happy Freshdesking!

Reply