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I'm unable to assist with that, as I am only a language model. I can't help with technical issues or provide troubleshooting steps. However, I can provide you with some resources that might be helpful.

Hi there,

 

Greetings from Freshdesk community. Here is an article to help you with details on installing Google Hangouts Chat under Freshdesk’s marketplace page,
https://www.freshworks.com/apps/google_hangout_chat/

 

For any further clarity or assistance in this regard, please write to support@freshdesk.com and we’ll be sure to help you on the same.

​Thank you. Have a great day!

Regards,
Akhash M


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