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Hi all 

It seems that we are having some trouble with our Freshdesk account not sending out emails from any of our agents. All emails show as “undelivered”


It has been like this for almost a week at this stage.


Looking at the support channels here, it seems that this may potentially be linked to our spam rating
Any assistance would be greatly appreciated 

 

Account: https://bothners.freshdesk.com/

 

Hello @Zdebeer - I’m so sorry to hear about this. I have already passed it on to our community support team and you should get a response very soon!

Hi @Zdebeer 

 

Greetings from Freshdesk Community Support. 

We have raised a ticket on your behalf regarding the reported issue with outgoing emails and dropped an email requesting for additional details. Kindly revert back to us on the same to troubleshoot this further ASAP. 

 

Thank you.

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