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How can we delete reports of former users in Freshdesk?

HI @Moniquevanz,

 

Greetings from Freshworks community. Let me create a support ticket on your behalf and get back to you via email regarding this.


Hi @Yusuf Ahmed,

 

Haven't seen an e-mail yet, is that correct?


Hi @Moniquevanz,

Good day to you. I’ve sent an email to your Gmail address. If you prefer to be contacted at a different email, please share your active email address via direct message, and I’ll be sure to follow up accordingly.

 


@Yusuf Ahmed Ah sorry, that email address is not being maintained, it is only used as inlog to the account. I now see your response; there are no scheduled reports in the setting. The issue is indeed that I want to delete reports that were created by previous users, that don't work with us anymore. How can we do that?


Hi @Moniquevanz,

 

Thank you for your response. Could you please DM me your active email address? This will allow me to reach out to you directly regarding the deletion of the reports created by previous users.

Looking forward to your reply!

 


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