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We integrated fresh desk into our iOS app, however, there seems to be no way of changing the chat screen (conversations screen) title from inbox to something else, I used this code:
 

let options = ConversationOptions.init()
let tags: String] = "all","paidUser"] //Your filter tags
options.filter(byTags: tags, withTitle: "Filter_View_Title")
Freshchat.sharedInstance().showConversations(self, with: options)

But it doesn’t work, how can I change the title of the conversations screen ?

Hello @khaled89, the code that you are trying to use is to filter channels as mentioned here. Can you please mail support@freshchat.com with your requirement, so that our product specialists can help you with the same? 

 

You can also elaborate on your requirement and post them here. We’d be glad to create a ticket on your behalf and loop in our Freshchat support team to assist you further. Thanks!


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