Does anyone know of a workaround to be able to have Ticket Lists populate on their Dashboards? I was told that the Ticket list view and the Ticket dashboard are not compatible as widgets.
We want to build these dashboards to have the higher level metric groupings but also be able to drill into the specifics from one screen (basic mock up below).
Thanks in advance!
Hi
Greetings from Freshworks community. In Freshdesk , you can setup a custom view by setting up filters from the list view and use the custom view to build custom Dashboard. To create custom dashboard please use https://support.freshdesk.com/en/support/solutions/articles/234371-team-dashboards-setup-and-functionality
I hope this helps, Happy Freshdesking!
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