Hi Fresh team -- new to this so I have a question. I know there is a filter that can be used to query for fields but it appears it does not like hypen when searching for a record as a parameter. For example:
https://domain.freshdesk.com/api/v2/contacts?query="phone:AAA-BBB-XXXX" 

"errors": :

{

"field": "query",

"message": "Unexpected/invalid field in request",

"code": "invalid_field"

}

Is there a way to query for a phone number regardless of the format? Whether be e.164, with parenthesis or hyphen? I did mention to the admin that they will need to change their contacts’ phone field format and make them all the same.