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I would like to make solutions from my portal (FAQ page) visible on my website. I turned on solutions for the widget, but I don’t like that it’s just a small window in the corner, and you don’t see solutions unless you click on a widget button. Is there a way to embed an entire solutions page to my website? I’ve done some googling, some people suggest iFrame it, but it’s no longer available I think. 
Any ideas on how to embed an entire page to my website?

You can set up Freshdesk customer portal as a subpage in your website. This will include FAQ, a section to submit tickets, community. 

https://support.freshdesk.com/en/support/solutions/articles/37601-portals-portal-settings

Hope this helps.

You can set up Freshdesk customer portal as a subpage in your website. This will include FAQ, a section to submit tickets, community. 

https://support.freshdesk.com/en/support/solutions/articles/37601-portals-portal-settings

Hope this helps.

Thank you, do you know if there’s a tutorial on how to do it?

This will have everything you need - https://support.freshdesk.com/en/support/solutions/45926

 

This will have everything you need - https://support.freshdesk.com/en/support/solutions/45926

 

Thank you!

Hi johntolibov,

 

Greetings from the Freshdesk community. To display your solution articles in your website, you can embed the same as an iframe.

 

Here is sample <iframe> code snippet for you,
 

<html>
<body>
<iframe src="https://domainname.freshdesk.com/support/solutions" style="height: 500px;width: 100px;border: none;"></iframe>
</body>
</html>

The height, width, and border can be customized on the website based on your requirement. Also, note that the KB needs to be made public and visible to everyone under Freshdesk Knowledge base page.

Here is an article to help you with updating the article visibility in FD
https://support.freshdesk.com/en/support/solutions/articles/228176

 

We recommend you get in touch with your dev team for more help in this regard as this is out of Freshdesk’s support scope.

Hope this helps. Have a great day!

Regards,
Akhash M

Thanks! It worked!

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