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is it possible to translate the knowledgebase automatically with a translator app?

  • 1 February 2024
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Is it possible to translate automatically translate by machine the knwoledge base in freshdesk?

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Best answer by Yusuf Ahmed 8 February 2024, 16:35

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Hi @SvenDeroose 

 

Welcome to Freshworks community. Unfortunately, we currently do not have an option for automatic translation of the knowledge base in Freshdesk. However, you have the ability to manually add relevant translations to each article based on the supported languages configured.

For detailed steps on how to translate content, please refer to the following link: Setting Up a Multilingual Knowledge Base.

If you have any further questions or need assistance, feel free to reach out.

Best regards,

Yusuf Ahmed

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