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Team,

We need to see the number of articles which are internal and external (clients view) in the Knowledge Base Metrics dashboard based on the folder visibility. This would immensely help with pulling the metrics more accurately and out of the box.

Hi.

Sounds like an interesting idea.

I’d suggest to submit it here:

Freshworks Ideas | Freshworks Community

If you submit an Idea, ensure to share the Idea in order others could vote on it.

 

You may also go to the Developers Community and post your Use Case, so they may consider it faster.

Freshworks Developer Community

 

Regards,

When submitting an idea, make sure to share it so that others can vote on it.

To get their attention more quickly, you may also post your use case in the Developers Community.

When submitting an idea, make it possible for others to comment as well.

You can aslo post this in developers community.

Be remember to include your suggestion when you submit it so that others can vote on it.

You can also post your use case in the Developers Community to attract their attention more rapidly.
 

 

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