Right now, the “tickets” navigation tab opens up the all ticket view. I want it to open up directly to a filtered url of the tickets. Is this possible?
I added this to the header but when I click it, the top navigation doesn’t show that tab as active
<li class="nav-item {% if tab.tab_type == portal.current_tab %}active{% endif %}">
<a href="https://domain.freshdesk.com/support/tickets?wf_order=created_at&wf_order_type=desc&wf_filter=open_or_pending" class="nav-link">
<span class="d-md-none icon-{{tab.tab_type}}"></span>View Tickets
</a>
</li>