Question

Printing ALL information from Ticket

  • 17 April 2024
  • 1 reply
  • 19 views

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Is there a way to print out all the information from the ticket including the Activates tab information? 

When selecting Print from in the ticket the print preview is great, but it does not include the activities.

I am looking for a way to be able to gather all information from tickets at random for audits and such with out having to print from the ticket and than Export from the Activities Tab.

Thank you in advance for any assistance with this :) 


1 reply

Userlevel 6
Badge +11

Hi.

Sadly that is currently not available.

You would need to do some development (an App) for that.

Playing with API might help as well.

But that's definitely a great Idea. I guess it already exists; you may check it up or submit it as new here:

https://community.freshworks.com/ideas

 

Regards,

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