Please add the ability to sort and filter tickets by Subject in Freshdesk.
I can’t believe this isn’t already in the product. The use case for it is so obvious and self-evident. I’m new to Freshdesk and I’m trying hard to like it but I can’t yet. Too many bugs and missing features.
+2It’s two years later and this is still not implemented.
This is a classic example of odd inconsistencies with no explanation. You can filter by most fields but subject was just left out.
This probably would take 30 minutes to add to the code.
Why is this not implemented yet ?
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