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Add Ticket Scheduling reply

Related products:Freshdesk
  • Nov 12, 2021 9:30 PM UTC
  • 2 replies
  • 52 views

caygri
Skilled Expert
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Hello,

 

I like, like Gmail, operator can setup when sending reply to client. Scheduling reply. 

 

What do you think?

2 replies

TylerP
Community Debut
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  • Community Debut
  • Nov 18, 2021 8:08 PM UTC

An app to handle this was announced at Refresh 21, from the FW hackathon. Believe CPO said it would be available within a month or so. I would keep an eye on the app marketplace


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  • Skilled Expert
  • Nov 24, 2021 3:38 PM UTC

I had posted somewhere in Ideas for something similar - to work with Teams / Exchange Online as well, for those in the Microsoft world.

 

It would be really useful