It would be nice to have a preview and overall better experience for attachments on a ticket. I don't want the item to open a new tab in my browser every time I click on an attachment in a ticket.
Closed for Voting
Better attachments view
Hi Andrew Schaefer,
Currently, if the attachment is an image file (png, jpeg, etc), we will open it in our preview component. If you can give the format of your files, we will check if the same preview can be enabled.
can someone from freshdesk process this idea and include this in future updates. it is absolutely very simple change since it already works for other formats.
+8- Top Contributor ⭐
Please upvote this Idea so we have it all in one:
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