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Failed to enable Linked tickets

Related products:Freshdesk
  • July 30, 2019
  • 1 reply
  • 5 views

Hi,


I think the Linked Tickets feature is pretty cool and I'd like to try it. My plan is Garden, but when I tried to enable Linked Ticket feature by clicking the toggle button, it gave me error that says "Failed to enable Linked tickets". Can anyone figure out why this happen and how to enable Linked Ticket?


Thank you


Meicy

1 reply

Hello Emerentiana,


Apologies for the delayed response. Do you still face this issue? If yes, please drop an email to support@freshdesk.com and one of our support heroes will get it fixed for you.


Cheers!