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Future Consideration

Freshservice Solution Templats

Related products:Freshservice
  • Dec 4, 2023 2:37 PM UTC
  • 2 replies
  • 55 views

michaelmartel
Skilled Expert
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There have been requests going back years for templates in Freshservice Solutions. How about we get this going?

2 replies

josh.martin
Apprentice
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  • Apprentice
  • Apr 11, 2025 3:00 PM UTC

I’m really surprised this still isn’t a thing. I see threads from up to 2 years ago on this. Freshdesk already has this, so why does Freshservice not?


  • Jul 8, 2025 10:52 PM UTC

Solutions templates | Freshworks Community

This is from 10 years ago. There really does need to be the ability to have different Solution types and templates.