There have been requests going back years for templates in Freshservice Solutions. How about we get this going?
New Idea
Freshservice Solution Templats
+9
I’m really surprised this still isn’t a thing. I see threads from up to 2 years ago on this. Freshdesk already has this, so why does Freshservice not?
Solutions templates | Freshworks Community
This is from 10 years ago. There really does need to be the ability to have different Solution types and templates.
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