Multiselect dropdown

Is it also possible to include contacts and companies in this change? Or is there already another post for this?

How far away is this feature from release? Last update says Jan 2024. This is a vital enhancement to make retrieving information from requesters via Ticket Forms easier

Bump. Can we get an update, please?

Is this still on the roadmap, or has it been abandoned? I’m really surprised this isn’t available already.

FYI I was able to get this enabled by asking about it through support a few months ago. Not sure if it is just for enterprise edition. There are some restrictions for it though like I dont think we can filter for it. 

What’s going on with this?  Requested for 8 years. Supposed to be on roadmap for over a year ago.  Silence.

Any updates ​@alyssia.correa ​@thecatalyst ?

Alyssia was impacted by an RIF a couple years ago ​@e.c.kane and her replacement was also impacted a year ago unfortunately. 

How come this is not marked as implemented? It has been out for over a year on enterprise.

​@OG Bobby Johnson about a year ago I believe freshworks did a huge rif and since that the community engagement from their end has plummeted. Even as I recognize top contributor, it's been absolute radio silence for those of us that have access to that circle from freshworks since Kamakshi was let go

That’s unfortunate. Contributors like you are a big part of what makes this community valuable. When experienced customers take the time to share knowledge, answer questions, and provide feedback, there needs to be meaningful engagement from Freshworks as well.

A strong community requires participation from both sides. If Freshworks wants this community to remain active and continue to grow, rebuilding that engagement should be a priority.