Hi,
I have got an idea: Let’s make catalog items import/export able with bulk or mass operations ofcourse.
- Imagine you have catalog full of 1000 items, but you have found that there is mistake in the one field you have in every item. In the current state you have to click every item and fix it. But with export into xml, you can fix it with script in all items at once. 100 hours saved! 🎉🎉🎉🎉
- Imagine you have fresh freshdesk with empty catalog and you need item for this and that. But hey, there is a community forum and somebody already did it! X hours saved! 🎉🎉🎉🎉
- Imagine you have completed catalog in English but you are multi country company and you need translations to local languages because you are in automotive. But hey you can export items in English, put them into translator and import them in language you need. Lots of hour saved! 🎉🎉🎉🎉
Save time and make the helpdesk useful for agents too :)
BR.
Karel