Hi there. I would LOVE to see the ticket subject in the blank space at the top (header?) of the ticket page. I see this was brought up before with some good comments and even a mock-up of how it would look here but it was archived. I’m not the only one who things this would be an amazing update
Why?
- When moving on to the next ticket I often need to scroll up to the subject to remind me the basics of what the ticket was.
- its blank space ?!
- Heck I don’t really need the ticket number considering its in the URL too
- did I mention its blank space ?!
FWIW - this is one of those things seems so relevant and so obvious an improvement with no negative side effect that I assumed it would just happen as part of the product improvement process … but realize now that we’ve been using the system for 7 years and 10 months (wow) and gone through the mint relaunch and here we are ….
:-)
Hope you all have a wonderful day

