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New Idea

show the ticket subject in the blank space next to the ticket number at the top (header)

  • December 9, 2022
  • 1 reply
  • 29 views

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Hi there.  I would LOVE to see the ticket subject in the blank space at the top (header?) of the ticket page.  I see this was brought up before with some good comments and even a mock-up of how it would look here but it was archived.  I’m not the only one who things this would be an amazing update

Why?

  1. When moving on to the next ticket I often need to scroll up to the subject to remind me the basics of what the ticket was.  
  2.  its blank space ?! 
  3. Heck I don’t really need the ticket number considering its in the URL too
  4. did I mention its blank space ?!

 

FWIW - this is one of those things seems so relevant and so obvious an improvement with no negative side effect that I assumed it would just happen as part of the product improvement process … but realize now that we’ve been using the system for 7 years and 10 months (wow) and gone through the mint relaunch and here we are ….

 

:-)

 

Hope you all have a wonderful day

1 reply

huihoon
Apprentice
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  • Apprentice
  • December 11, 2022

i love this idea