I would very much like the display of solutions on the portal to be sorted via the number of "likes". This would ensure that the most popular solutions are displayed to customers on the portal automatically.
Failing that I would like to be able to run occasional reports on the number of "likes" per solution (by category/folder) so that we can at least manually sort them.
Actually - the second option would probably be better. That way we do not automatically have highly popular, but very old, solutions presented all the time. Manually sorting once a month is ok but having a mechanism to report on what is popular so we can make those decisions is needed.
