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Question

How do I store user input in an IVR?

  • July 29, 2026
  • 0 replies
  • 10 views

Hello. I’m making a call workflow in which I want to ask the customer a few questions and then send the answers to an API

For this, I need to store my customer’s answers somewhere. I didn’t find the way to do this in the call workflow tool.

As a workaround, I want to send the inputs to a database I’m running. But I can’t do this neither because custom actions can’t get more than value as input.

Does anyone know how can store my customer’s input?

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