Hey Freshworks Community Fam!
How’s it going?
We are here with our next CX - Live Q&A session that is focused on our latest product, Customer Service Suite. Please meet, CX Subject Matter Expert (SME)
These Q&A sessions are meant to be open-ended sessions where you can directly interact with our SME and ask anything related to the product - Whether it’s new features on the horizon, enhancements to our products, or the latest trends in the CX industry!
But first, I’d love to introduce Preethi and share a little more about her !
Preethi Sri
Lead Solution Engineer
Freshworks
Preethi Sri is a dynamic professional and she excels in presales and business development. Her expertise lies in crafting tailored solutions that seamlessly integrate technical knowledge into practical applications. Beyond work, she enjoys gardening, dancing, and loves meeting new people.
Preethi specializes in all CX products including Freshdesk, Freshchat, Freshcaller CSS & Fresh success. Please drop in some of your questions ahead of the session in the comments section so she can take a look. In case you are unable to attend, please leave them here and we will be sure to address them during the session or here!
We look forward to seeing you live at the session!
Watch the Recording below!
Best
Kamakshi