Hi @andrers 

Greetings from Community Forum

Looks like there is an issue with Ticket creation from your customer portal. We surely will have this checked from our end, I would request you to please help me with your Freshdesk URL which looks like yourcompany.freshdesk.com in the DM.

You can also drop an email to support@freshdesk.com and we would check this for you.

We look forward to hearing back from you.

Creating tickets for the Texas Roadhouse menu typically refers to placing orders through the restaurant's point-of-sale (POS) system. To create a ticket:

1. Log into the POS system using your staff credentials.
2. Select the table number or takeout option where the order will be served.
3. Navigate through the Texas Roadhouse menu, which includes categories like steaks, ribs, burgers, and sides.
4. Input the customer's order by selecting each item and specifying any modifications (e.g., cooking temperature for steaks or adding extra sides).
5. Submit the ticket to the kitchen, where it will be prepared according to the customer's requests.

The process ensures accurate and efficient order handling to maintain service quality.