Hi Brian,

Thank you for reaching out to Freshworks Community.
 

We could understand that you would like to get notified when a new user signs up on your customer portal. Unfortunately, this would not be possible as of now on the product.

Please have a look at our Ideas page, and post your ask here. We will look into this and take this up from our end.

Thank you!

Welcome 

https://qelifoxunatarmitservice.business.site/

At Qelifox Unatarmit Service is a technololgy company that connects bluecollar workers and tradespeople to jobs within and outside Nigeria. Currently we have verified professionals in over 200 categories. We are into cleaning service & general contract . 
Let’s Keep A Clean & 
Healthy Environment.
We implement best practices using cutting-edge technology and eco-friendly product to keep our clients’ facilities clean and healthy ensuring that they are able to focus on more important and pressing areas of the

Hi @brianlorelle,

You could try an external automation tool like Zapier to send an email when a new contact is created in Freshdesk - https://zapier.com/app/dashboard