How to add background Image on rectangle area of search bar?

  • 21 July 2022
  • 1 reply

Hello, I would like to edit the default theme of Freshdesk and want to add a background image on the search bar?


How can I do that?


Best answer by Aishvarya 27 July 2022, 09:59

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Userlevel 5
Badge +6

Hey Omkar,


Greetings from the Freshworks community!

We understand that you would like to add a background image to the search bar. This is possible via the portal customization feature available from Pro plan. Kindly navigate to Admin → Portals → Customize portal. 

Sample CSS code:

body {

  background-color: #EFEFEE;

  background-image: url("");



Here’s a solution article for your reference -

Also, we highly recommend you use an image that is publicly hosted. Local images are specific to the system, and hence we do not suggest using the same.