How to add background Image on rectangle area of search bar?

  • 21 July 2022
  • 2 replies

Hello, I would like to edit the default theme of Freshdesk and want to add a background image on the search bar?


How can I do that?


Best answer by Aishvarya 27 July 2022, 09:59

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2 replies

Userlevel 5
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Hey Omkar,


Greetings from the Freshworks community!

We understand that you would like to add a background image to the search bar. This is possible via the portal customization feature available from Pro plan. Kindly navigate to Admin → Portals → Customize portal. 

Sample CSS code:

body {

  background-color: #EFEFEE;

  background-image: url("");



Here’s a solution article for your reference -

Also, we highly recommend you use an image that is publicly hosted. Local images are specific to the system, and hence we do not suggest using the same.




200x200 image converter  is best online solution