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Outgoing emails blocked, can't respond to clients

  • June 17, 2025
  • 1 reply
  • 41 views
P
Apprentice

Hello, I'm having the same issue as other topics mentioned:

Outgoing emails are blocked for your account. Please contact our support team at support@freshdesk.com

 

I've contacted support@freshdesk.com but they are taking a bit too long to fix this issue, and we have some tickets open waiting for response. Could someone from here fix this for us?

 

Best answer by mahendarsingh

Hi ​@pabloatcoept ,

Thank you for bringing this up. Please feel free to DM me the details in case the issue persists. 

Have a great day !!

    1 reply

    mahendarsingh
    Community Manager
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    • mahendarsinghCommunity Manager
    • Community Manager
    • Answer
    • December 24, 2025

    Hi ​@pabloatcoept ,

    Thank you for bringing this up. Please feel free to DM me the details in case the issue persists. 

    Have a great day !!

    Mahendar, Freshworks Community || Learn something new today, get recognized for your contributions, stay on top of product updates and build meaningful connections in our Freshdesk community. Fresh ideas, quality service :)
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