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Hello,

 

I have 2 different portals in my organization, one is internal and another external.

Today I can see that if someone uses the URL of the internal portal, they can access it and create tickets because the Everyone is set to create tickets in the portal options.

 

Here is the current configuration:

 

Is it possible to make the internal portal only accessible by internal people?

 

Hi.

Your internal people should have enabled verified users; being that the case, the suggestion would be to change to Logged in users.

 

Hope this helps.

 

Regards,

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