Is it possible to revoke portal access for a single customer?
Revoke portal access for an individual customer
Hello
I understand that you want to revoke portal access for a single user, which may not be directly possible. However, you can try deleting the user, as
Alternatively, please check if the domain restriction might help, where you can choose which users of certain domains can create tickets or sign up. Here’s an article for your reference.
https://support.freshdesk.com/en/support/solutions/articles/218385
If this does not help, no worries, kindly share the use-case so we can check for alternatives.
Cheers,
Sujitha Dhanaseelan.
Learn something new today, get recognized for your contributions, stay on top of product updates and build meaningful connections in our Freshdesk community. Fresh ideas, quality service.
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