Skip to main content
Solved

Where is configuration for checkbox in export ticket?

  • 8 July 2024
  • 1 reply
  • 31 views

I want to delete 3 checkbox(I’m looking for help with) in export tickets, in portals support/tickets.I cannot find the configuration page, who can tell me where to configure it?

1 reply

Userlevel 7
Badge +12

Hi.

Those seem like custom fields.

You may check this:

Customize Ticket Fields | Freshservice Service Desk : Freshservice

 

Hope this helps.

 

Regards,

Reply