NEW FEATURES
- Smart Reminders (iOS)
With Smart Reminders you can set reminders for messages (for example, if you have promised a customer that you'll get back in an hour) or about setting yourself active/inactive on IntelliAssign.
FEATURE UPDATES
- Siri Shortcuts
We have added two new Siri shortcuts - i) check your IntelliAssign status, ii) get the count of chats pending in your queue
- Team Member Settings
i) You can Add and Edit team members in bulk
ii) Invited (pending acceptance) and Deleted team members get displayed in a separate list
iii) You can create filters to group team members based on certain conditions