This update allows you to create engaging and interactive conversational experiences for customers. The possibilities are endless, with the ability to select options from a dropdown menu, click buttons to trigger actions, and enter one-time passwords for added security.
We encourage you to check out the SDK documentation and the solution article for more information.
Use cases:
- A chatbot for a pizza delivery service can use the dropdown input method to allow users to select their preferred toppings.
- A virtual fitness assistant can let users schedule their workout slot by choosing their preferred date and time
- A customer support chatbot can use the OTP input method to verify a user’s identity before providing sensitive information or assistance.