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This update allows you to create engaging and interactive conversational experiences for customers. The possibilities are endless, with the ability to select options from a dropdown menu, click buttons to trigger actions, and enter one-time passwords for added security. 

We encourage you to check out the SDK documentation and the solution article for more information.

 

Use cases:

  • A chatbot for a pizza delivery service can use the dropdown input method to allow users to select their preferred toppings.
  • A virtual fitness assistant can let users schedule their workout slot by choosing their preferred date and time
  • A customer support chatbot can use the OTP input method to verify a user’s identity before providing sensitive information or assistance.

 

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