Freshchat release notes - 7th October, 2018

Related products: Freshchat

Improvements/Enhancements:


1. ES Dynamic indexing for conversations:

                Conversations will now load faster with the updated Elastic Search.


2. Display all department fields - Freshservice integration:

                Previously, only the first ten fields were displayed. Now all the departments from Freshservice will be displayed on Freshchat.


3. Link to Omnichat from web.freshchat.com:

                You will now find an install link to Freshchat's chrome extension - Omnichat, from the Freshchat's user meta data section, in web.freshchat.com.


Bug Fixes:


1. Customer widget landscape mode issue in iPad:

                Widget didn't load as full screen in landscape mode on iPad, which is now fixed.


2. Unread message count for In-App Campaign:

                Unread message count was not displayed on customer widget for In-App Campaign. It is now fixed. 


3. Customer widget landscape mode issue on Android devices:

                Widget didn't load as full screen in landscape mode on Android device, which is now fixed. 



Join the Community or User Group to Participate in this Discussion