New Feature
1. Apple Business Chat
March 28, 2019
- You can now integrate your Freshchat account with Apple Business Chat and support customers on the go from your Apple devices through iMessages.
Enhancements (Android Agent App)
March 22, 2019
1. Freshsales Integration
- Freshsales integration is now available on Android Agent App. You can now create leads on Freshsales from your mobile app. For more information, refer this support article.
2. Freshdesk Integration
- Freshdesk integration is now available on Android Agent App. You follow up or respond to tickets on Freshdesk from your mobile app.
3. Preferred language settings
- Freshchat Android app now supports 7 new UI languages (Italian, German, Dutch, Finnish, Norwegian, Russian, Swedish).