Freshdesk release notes for 13th June, 2017


Enhancements (2):



  • The multiple dynamic sections feature is now enabled for all accounts on Estate and Forest plans. With this feature, a maximum of two fields can be associated with dynamic sections (either the type field and a custom dropdown OR two custom dropdowns). 
  • Timesheet reports enhancements are now available for all accounts (including pagination in the UI, ability to pick additional columns for export and save, and scheduled report)


Bug Fixes (2):


  • Bug fix related to to timesheet reports where custom field filters not working with pagination
  • Bug fix related to MIME parsing of emails and an edge case where emails were threaded incorrectly