Freshsales Release Notes - January 2023

Related products: Freshsales

New Features and Enhancements

  1. Account Activity Timeline

Users can get a historical list of all activities and events that occurred on an account, filter events, and view the events of related deals on the account activity timeline.

  1. Metrics and Audit for Workflows

Evaluate workflow performance to understand how workflows help boost team productivity.



  1. Some users  reported issues with logging into their account after moving the account to a different org. This has been fixed.

  2. Some users reported issues with downloading and uploading the files in the C/A/D module where the file is converted to zip format when uploaded. This has been fixed.

  3. Some users reported that workflows are not triggered for the updates made through a web form. This has been fixed.

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