Freshsales - Release Notes January 2024

Related products: Freshsales
Freshsales - Release Notes January 2024

Important - Changes to all outgoing emails
 

To keep inboxes safe and spam-free, new requirements are being introduced for email senders by Google (starting March 31) and Yahoo (starting Feb 1). These new requirements will impact all senders who have not verified their domain. 
 

Freshsales impact areas

You will not be able to send emails from email domains that are not verified or for which the mailbox is not connected. This includes email compose sliders, sales sequences, workflows, and team inbox. 
 

What can you do now?
Learn more

 



Bug Fixes

 

  • Customers reported a UI glitch where the menus were overlapping with each other. This has been fixed. 

  • Contact Update API fails with the error "Multiple records of IDs found with the identifier, please merge them before updating" even though only the record matches the unique identifier. This has been fixed.

  • Customers reported issues accessing sales sequences where the “An unexpected error occurred” message was displayed. This has been fixed.

  • The ampersand symbol was not rendering correctly in the CPQ document, where it was shown as “&". This has been fixed. 

  • Customers had reported that the updated product module name was not displayed on the deal's landing page. This has been fixed.

  • Customers reported that the account list view showcased an incorrect related deal value. This has been fixed.

  • Customers reporting issues with the email editor where the space gets deleted along with the character when backspacing contents. This has been fixed.

  • Some customers reported issues with workflow add deal actions where the deal creation failed despite all required fields being present. This has been fixed. 

  • Customers reported that web forms were not loading when clicking the "preview" form. This has been fixed.

  • Customers reported that the Field label was unavailable for the field type - checkbox, radio in Classic web form. This has been fixed.

  • Customers reported issues with contact creation due to the validation of unique fields even though it was not configured. This has been fixed.

  • Customers reported issues with Spark UI for custom modules where the UI snapped the scroll bars & copy facility. This has been fixed. 

  • There were issues with lead creation due to location data discrepancies in full contact details. This has been fixed.

  • Customers reported seeing a different time on the record landing page and the search results. This has been fixed. 

  • Customers reported issues updating the title for the Lead/Contact/Account/deal team where an error “CRM settings update failed” was shown. This has been fixed.

  • Customers reported that contacts were unable to subscribe through email after unsubscribing. This has been fixed.

  • When a user applied the condition 'lesser than' or 'greater than' for the date fields in the report filters, it changed the other way around when the report was saved. This has been fixed.

  • Customers reported that a few users received an error “Internal Server Error” while trying to send sales emails. This has been fixed. 

  • Customers reported issues receiving reports exported via email. This has been fixed. 

  • Some customers reported issues accessing the deals module where an error “404 Page not found” was shown. This has been fixed.

  • Customers reported an issue with CSV Import due to mandatory fields even though the fields have been mapped. This has been fixed.

  • Customers reported issues marking deals lost due to the error "Lost reason Invalid format". This has been fixed.

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