Pulls up contact information, and shows the latest tickets raised by the customer right in the Gmail.
Status - In progress
Pulls up contact information, and shows the latest tickets raised by the customer right in the Gmail.
Status - In progress
Completed. You can install the app from the Chromestore here - https://chrome.google.com/webstore/search/freshdesk. Please note, only users with Google & Freshdesk admin access can install the app.
For steps on how to resolve, please refer our solution article https://support.freshdesk.com/solution/categories/45931/folders/74544/articles/203745-integrating-freshdesk-gmail-gadget.
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