The conversations widget has undergone a significant upgrade. Here’s a summary of what’s new!
- Major self-service capabilities: Most of Freshchat's self-service features are now available on the conversations widget.
- Multiple widget instances: Configure unique web widget instances for different use cases/brands.
- Revamped admin configuration: Configure and customize the widget without any code-level changes.
Learn more about the conversations widget and how to set it up here!