Freshchat

Previewing bot logs is made easier | Freshchat & Freshworks Customer Service Suite

Related products: Freshchat

Whether you’re troubleshooting your bot or simply want to see how it’s working under the hood — we’ve made your life easier: easily switch over to view the logs from the bot preview screen.

  • Once you’re done previewing your bot, just click on the show logs button
  • You don’t need to sift through all conversations — you’ll be taken directly to the logs of the conversation that you just previewed
  • You can then continue to check out the messages, activity logs, and API calls associated with it.

 

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