Release Notes - 02 January 2019

Related products: Freshservice

Enhancements:

  • Locations: The location parent can be changed if a location does not have any child locations.
  • AWS App: Introducing support for the following additional regions in the AWS integration
    • Asia Pacific (Seoul)

    • US East (Ohio)

    • Asia Pacific (Osaka-Local)

    • Asia Pacific (Mumbai)

    • Canada (Central)

    • China (Beijing)

    • China (Ningxia)

    • EU (London)

    • EU (Paris)

    • AWS GovCloud (US)


Bug Fixes:

  • Change Lifecycle: The change status was editable for Non-Admins even when the account has change lifecycle enabled for all change types. This has been fixed.
  • Workflows:  For accounts with Slack or Pagerduty integrations enabled, the automated dispatcher creation flow did not work as expected. This is now fixed.
  • Jamf App: When a device is discovered using both the Freshservice discovery tools and the Jamf integration, duplicate assets were created in Freshservice. This has been fixed.
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