Marketplace
- Event APIs for Urgency, Impact, Category, Department in New Ticket page and Ticket Details Page.
- Interface APIs to disable planning section & change properties in New Change and Change Details page.
- Event APIs for Impact, Risk, Category, Department properties in New Change and Change details page.
Bug Fixes:
Fixed an issue with the feedback widget where agents could not open the screenshots sent through the feedback widget as the files did not have the correct extension.
Fixed an issue where an Agent who has been downgraded from Admin to Regular Agent with no Admin privileges continued to receive admin notifications.