Marketplace SDK Enhancements:
- Introducing support for Paid Apps in Freshservice Marketplace.
Enhancements:
- Editing ticket details such as description and requester details is now simpler. The ticket edit page has been deprecated and agents agents will be able to quickly edit the ticket description and requester details from the ticket page itself.
- The Requester (Contacts in MSP mode) list view has been refreshed to make it easier to navigate the default views and also extend the ability to sort and view the employee names and take necessary actions, individually or via bulk actions.