We're thrilled to announce the day pass utilization report — available for all Freshchat and Freshworks Customer Service Suite customers on all paid plans. Learn more from this article.
The report is designed to help businesses like yours stay on top of customer engagements across multiple channels. With this powerful tool, you'll be able to track and analyze details like:
- Number of day passes utilized
- Your day pass utilization trend
- Number of day passes utilized per agent
- The trend of day passes used by agents
Take advantage of this new report to make informed decisions and improve customer satisfaction. Check out the pass utilization report today and exceed your customers' expectations like never before!