Did you know that 55% of businesses do not find all their metrics useful or valuable?
Also, most businesses spend at least 4 to 7 hours, a month, collating reports.
The service desk is overloaded with data but it is of no use unless you can derive insights in order to make meaningful decisions.
Join our FREE webinar to learn how to turn data into Insights using Freshservice Analytics.
Date: January 30, 2019
Time: 11:30 am PST/ 2:30 pm EST
To register for the webinar, click here.
If you have a role in the service desk decision-making process, then this webinar is not to be missed.
Post this webinar, you will walk away with the following learnings:
- Why reporting matters?
- Top 3 reports to identify bottlenecks and improve business processes
- How to customize reports that match your specific requirements?
- Useful tips and tricks of Freshservice Analytics feature
- Upcoming enhancements around Reports & Analytics