What's new with the Freshchat bot builder

Related products: Freshchat
What's new with the Freshchat bot builder

Here are a couple of upgrades for all the customers using the unified bot builder in Freshchat.

Enhanced API library in the bot builder

  • Admins will soon be able to test out multipart APIs and configure URL-encoded APIs in the bot builder to make it easier to configure chatbot APIs properly.


Terminal actions validation

  • The bot builder will show tooltips and cues to prevent users from creating conflicting bot flows or configuring improper assignments. Learn more
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