Here are a couple of upgrades for all the customers using the unified bot builder in Freshchat.
Enhanced API library in the bot builder
- Admins will soon be able to test out multipart APIs and configure URL-encoded APIs in the bot builder to make it easier to configure chatbot APIs properly.
Terminal actions validation
- The bot builder will show tooltips and cues to prevent users from creating conflicting bot flows or configuring improper assignments. Learn more