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Replies posted by sajesh.krishnadas

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bradley.pallisterContributor
posted in Archives - Freshdesk

Specific Forums for Multiple Products

Currently, all your forum categories will be available under your default main product (support.mydomain.com). We already have plans to make the generic portal customizable, that is, to choose the required Forum & Solution categories to be displayed on the generic portal. On the multiple products setup, you can map one 'Top level forum category' to each product portal (product.mydomain.com) and you can do by following the below steps:- Go to Admin -> Multiple Products (Under General Settings) -> Edit (on the required product portal)- On the 'Edit Product' page under 'Portal settings', select the required category from the drop-down list to be mapped to the product portal Also, we are working on the ability to add multiple forum categories to any product. We will keep you posted once we roll out the features. 

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sajesh.krishnadas
Contributor
8 years ago

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