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Replies posted by tom

2 Replies

T
Contributor
tomContributor
posted in Archives - Freshdesk

Unpredicted search function forums

Hi Vijay,   Thanks again for the quick response. Will you also address the 'no results found' issue? Also I would like to raise another thing that I noticed. As a notice to your reply on my question I received an HTML (content-type: text/html) email without new lines. Like this: 'Vijay Shankar also commented on Unpredicted search function forums Vijay Shankar wrote the following "Hi Tom,We use certain stop keywords like "and" , "to" , etc which are to be ignored during search, so you can use Keywords search like 'ability forward" , if you want to search for "ability to forward". Although, we will address this and ensure, even stop keywords like "and" or "to" are also included.   thanks for bringing this to our attention.   regards vijay  "   It would be great to be able to see new lines as well as have a link to the forum message so that I don't have to search for the topic again.   Thanks.   Tom    

6
V
Contributor
11 years ago
T
Contributor
tomContributor
posted in Archives - Freshdesk

Unpredicted search function forums

Any updates on the no results found issue?

6
V
Contributor
11 years ago

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