Visit Freshworks.com Visit Freshworks

Replies posted by paul

2 Replies

J
Apprentice
jamie.kesterApprentice
posted in Archives - Freshdesk

Picture attachments or inserts not showing

I think that I have narrowed this problem down to MS IE. Using Chrome, Firefox and Opera the pictures show and using MS IE they do not. I also get an error message from IE stating that some of the content is not secure, I was using SSL. Turning off the SSL in the admin allowed the pictures to display in IE.Also using my own logo gives a security problem in IE. I have this problem in IE v9 both the 32 and 64 bit versions on Win 7. On XP this problem occurs using IE 8. Not sure what other versions would do. I tried lowering the security setting in IE and also putting the Freshdesk site into the trusted sites but that did not work. As usual IE is not wanting to play nice.

3
V
Contributor
12 years ago
S
Contributor
suporteContributor
posted in Archives - Freshdesk

Captcha doesn't work

This problem may be browser based but I am having customers of mine contact me letting me know that they cannot get into my support area because the Captcha does not show up. I have had people using IE and Chrome with this problem. Something needs to change since I rely on this product for handling my customer support and when I have customers that cannot use it I have a problem. 

3
annapoorna.venketaraman
Community Manager
10 years ago

Badge winners

Show all badges
Terms of UseCookie settings